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Support Ticket Form

Some hints before lodging a support ticket:

✅ Please check if the problem persists if you temporarily switch to another theme.

✅ Also, deactivate all plugins temporarily to see if it's caused by some plugin installed.

If the problem is resolved after the above steps above, activate the original theme and plugins again one by one until the problem returns. These steps will help you identify what is causing it.

Here is a video that explains the process. If you're concerned the debugging process might break your website, take a backup. It takes just a few minutes.

Still, need help? Press the Next button.

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Which version do you have installed right now?

Subject

Select the product you want support for*

Please describe your question in details. Explain exact steps to replicate the problem.

Attach screenshots to help us understand your question accurately.

Select Files

URL where we can see more details. If necessary, provide login details to access admin area.

You have my permission to deactivate plugins/theme for a short period of time in order to investigate the issue.

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Once you have submitted the form, you will receive a reply in your email inbox. You can also track the status of your current and previous tickets from here.

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Build Ultra High performance
Websites, Without Coding